Questions

Price

How much does it cost?

Each app shows its price on its own page, and that price covers the whole gift: the app, the personalization, the link, the QR code, and the hosting. There is no subscription and nothing to renew.

Can I cancel, and do you give refunds?

Yes, until it is delivered. Email us before we send you the link and you get a full refund, no reason needed. After delivery we cannot refund a change of mind — the gift is made for one person and cannot be returned. If something is wrong on our side, tell us and we will fix it; if we cannot, you get your money back. If the details you gave us were wrong — a name, a photo — we will fix it once, free, within 7 days of delivery.

What costs extra?

Only what you add: a voice message, a video clip, background music, a photo gallery, more quiz questions, or extra worlds. Each one is optional, priced on the pricing page, and added while you build the gift — nothing is added for you.

Ordering

How do I order?

Build your gift in the studio, then tap Order — you pay securely through Stripe, we check it over, and the link is emailed to you.

How long does it take?

Most gifts arrive within a few hours. If something needs checking by hand it can take longer, but never more than a day.

Personalization

What can I personalize?

Their name, photos, the theme colour, and every message they will read. Beyond that it depends on the app: the worlds and the friends who turn up in a game, the questions and answers in a quiz, the ending in all of them. You see each change as you make it.

What photo works best?

A clear, front-on face photo, like a selfie.

Devices & installation

Does it work on iPhone and Android?

Yes — it opens in the browser, no app store needed.

Does the recipient need an account?

No.

Can they install it?

Yes — Add to Home Screen, where the browser supports it.

Privacy

Are uploaded photos private?

Yes — used only to make the gift, never shared or sold.

Can I request deletion?

Yes, just ask.

Delivery & hosting

How is it delivered?

A private link and QR code.

How long stays online?

There is no expiry date. Once a gift is delivered we keep it online for them to open whenever they like.